November 4, 2020
Talking about up-selling and retaining clients. Michael's overall client retention average is 10.7 years and their top 50% of clients average 18.1 years. AudIT is a part of that equation as over 95% of their clients are full stack. They use AudIT to continually engage with their clients and highlight the areas that require improvement.
November 1, 2020
Founder of audIT, Frank DeBenedetto, shares how he's grown his MSP with this secret.
October 30, 2020
In addition to being President & CEO at bvoip and Bardissi Enterprises, George Bardissi is a master at selling. I'll be grilling George to share his strategies to help MSPs promote their business and sell IT services.
October 29, 2020
Mike is joined by Paul Redding from Compliancy Group to discuss how selling HIPAA can be easy and profitable.
October 28, 2020
This week Frank and Mike chat with guest and audIT user Eric Buhrendorf, CEO of EVERNET in CT.
September 28, 2020
The sale is going great and it looks like you're about to sell a new managed services client. Then... an objection. Everything comes to a hualt and the sale is derailed.
On this episode, Frank shares the common objections he and other MSPs deal with and how to overcome them.
September 21, 2020
Frank shares one of the toughest times in his business and how what felt like a massive setback propelled his business forward.
September 14, 2020
This is the final part in our discussion of the book Gap Selling. The last 'Truth Bomb' is that no one gives a BLANK about you...
September 7, 2020
Where are they today? Do you know their current state? Do you really know it? And do you have a way to show them the difference between that and where their future state can be?
This is something you have to deeply understand in order to get the sale that generates the most MRR. Listen to learn how.
September 6, 2020
In this episode we talk about the word you have to understand the answer to. It's everything!
If you want to close the sale, this is a word you need to know how to ask and how to extract the right answers.