Elevating IT - The Podcast For MSPs

Michael Einbinder-Schatz from Jobecca Technology Group

November 4, 2020

Talking about up-selling and retaining clients. Michael's overall client retention average is 10.7 years and their top 50% of clients average 18.1 years. AudIT is a part of that equation as over 95% of their clients are full stack. They use AudIT to continually engage with their clients and highlight the areas that require improvement.

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